Full managed IT for D Swim Academy — HQ to branch, one accountable team

The challenge

A growing swim academy operating from the National Aquatic Centre with branch academies to connect — and no in-house IT. Front desks, coaches' systems, member check-in, cameras around wet areas and reception: all of it needed to work every operating day, at every location, without hiring an IT department.

The solution

Ryzen runs DSA's IT end to end: consultation and design first, then supply and build — server, managed switches, WiFi coverage, CCTV, door access and a FortiGate firewall with annual unified threat protection — with branch sites linked to HQ over site-to-site VPN so every academy operates on one secure network.

Implementation

Designed and commissioned per site, supplied through PrinterBullet, then moved onto our service platform: an annual IT support subscription with preventive-maintenance visits scheduled and job-sheeted in the ERP, and security-license renewals tracked so protection never lapses.

The outcome

DSA staff run swim classes, not IT. One team answers for the firewall, the WiFi, the door at reception and the camera over the pool deck — with branch academies on the same secure network as HQ and one number to call when anything misbehaves.